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I need to develop a strategic plan. Can you walk me through the process?
Volunteer retention is very low. Where do I start to fix the problem?
Our Board of Directors will not raise money. Any ideas?
Have you ever found yourself sitting at your desk frustrated
because you have a question and no one to immediately turn to for the answer?
Or, do you wish you had that one person you could call to coach you through a
project?
Experts are a click or phone call away!!!! Our experts are both
practitioners and consultants who understand today’s
unique challenges and have an array of resources at their fingertips.
Solutions On Demand is immediate and cost effective. Our solutions eliminate
the need to conduct lengthy internet searches, most of which do not address your
particular question. Solutions on Demand can provide important ongoing help as you navigate through a problem or project.
Solutions on Demand can provide you with:
E-Mail Answer Support:
Any time you have a perplexing question or need advice, simply
contact us via e-mail. Where possible, answers will be provided immediately,
with a guaranteed 8 hour response time.
Telephone Support (for telephone subscribers only):
Scheduled telephone calls help when in-depth project support and
coaching is needed. Telephone calls are held in ˝ hr. intervals up to 1hour per
call. They must be scheduled in advance and can be held within 24 hours of
request, if needed.
Regularly Scheduled Phone Follow-Ups (for E-mail subscribers):
This is your opportunity to update us on your priorities and
plans and raise any questions that have not come up during the E-mail
exchanges.
Document Reviews:
Whether you are drafting a job description or strategic plan,
they are a chore to write. E-mail or fax the document to us for an expert
assessment. We will return it to you promptly together with our comments and
suggestions.
Three levels of service:
Plan
Component
|
Level of Service |
| E-Mail Only
|
Basic Telephone
and E-Mail
|
Advanced Telephone
and E-Mail
|
| E-Mail Answer Support |
24 E-Mail contacts from user over 12-month period |
24 E-Mail contacts from user over 12-month period |
36 E-Mail contacts from user over 12-month period |
| Telephone Answer Support
|
|
12 hours of telephone support available in 1/2 hour increments over a 12-month
period
|
18 hours of telephone support available in 1/2 hour increments over a 12-month
period
|
| Regularly Scheduled Phone Follow-Up |
Quarterly over the subscription term |
|
|
| Document Reviews
|
Up to 3 submissions over 12-month subscription term |
Up to 6 submissions over 12-month subscription term |
Up to 6 submissions over 12-month subscription term |
| Duration of Plan
|
Plan components are in effect for one year; unused e-mail support will
expire at that time |
Plan components are in effect for one year; unused e-mail support will
expire at that time |
Plan components are in effect for one year; unused e-mail support will
expire at that time |
| Hours of Service |
7:00am - 7:00pm CST |
7:00am - 7:00pm CST |
7:00am - 7:00pm CST |
| Fee for Plans |
$300.00 |
$750.00 |
$1,000.00 |
| Fee for Individual E-Mail Contacts above plan* |
$30.00 |
$30.00 |
$30.00 |
| Fee for Individual Telephone Contacts above plan* |
$50.00 |
$50.00 |
$50.00 |
* Available to plan subscribers only.
There’s no getting around it – some needs require an on-site
consulting presence. While the E-Mail Support is organized around the
cost-saving convenience of the internet, we’ve also provided a money-saving
link to our more traditional consulting and training services. Consider taking
advantage of it if you are up against a strategic priority that requires an
extended, highly collaborative effort. Or consider engaging our services as a
workshop facilitator, to mentor a high-potential employee, to audit your
programs, to backfill for a key executive while you are seeking a replacement.
Network of Consultants
Get the most up-to-date information from Solutions On Demand’s
network of consultants. In addition to working with CNY Enterprises, when
appropriate your question will be forwarded to the right expert.
Two such experts are:
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Bradner & Associates
Owner, Jeanne H. Bradner is a well-known and nationally respected author,
consultant, trainer and speaker on volunteerism, board development and
leadership with a unique understanding of the relationship among local, state
and federal government and nonprofits. She is the program specialist for Harper
College’s (Palatine, Illinois) certificate programs in nonprofit and volunteer
management.
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KM Consulting & Training Connection
Owner, Kathy McCleskey is an international
trainer and consultant. She has worked in the field of volunteerism for over 25 years as a
volunteer, a manager of volunteer programs, as a member of various nonprofit boards and
committees, and as a trainer and consultant. In that time frame, she has trained over
10,000 participants in six foreign countries and in over a quarter of the 50 United States.
She was one of 16 recipients in the nation in 2001 recognized by the USDA Graduate School for her
training excellence. She has received a variety of awards for her service, including the
Army's highest award, the Emma Baird Award, and has received AVA's 2000 Harriet Naylor Distinguished Member
Service Award for promotion of the profession.
How to Subscribe
Subscribing to Solutions On Demand is simple. Complete the
Subscription Form Once payment is complete, you will receive a user name and
password by return e-mail. Now you are ready to get the answers to your most
pressing questions.
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